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Privacy Policy

Effective Date: 15 October 2025

1. Introduction

Welcome to MRCEM Practice .
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website — https://mrcempractice.com — and related online learning services.

By using our website or subscribing to our courses, you agree to the practices described in this policy. If you do not agree, please discontinue the use of our services immediately.

2. Information We Collect

2.1 Information You Provide

We collect the following details directly from you:

  • Account Information: Name, email address, phone number, and other details required during registration or course enrollment.

  • Payment Information: Processed securely via trusted third-party gateways such as Stripe and PayPal. We do not store your complete payment data on our servers.

  • Communication Records: When you contact us through chat, email, or support forms, we may retain the correspondence for assistance and record-keeping purposes.

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • Device & Usage Data: IP address, browser type, operating system, pages visited, and time spent on site to improve functionality and performance.

  • Cookies & Tracking Technologies: Cookies help personalize your learning experience, monitor analytics, and enhance navigation. You may adjust your cookie preferences in your browser settings at any time.

2.3 Information from Third Parties

If you register or sign in using a third-party service such as Google or Facebook, we may receive limited data (e.g., name, profile photo, email) in line with their respective privacy policies.


3. How We Use Your Information

We use your personal data to:

  • Create and manage your MRCEM Practice account or subscription.

  • Deliver personalized online learning experiences.

  • Process secure transactions and issue receipts.

  • Send updates, newsletters, and promotional offers (you may unsubscribe at any time).

  • Improve our website’s content, usability, and performance.

  • Detect and prevent fraudulent or unauthorized activity.

All personal data is used in accordance with applicable data protection and privacy laws.


4. How We Share Your Data

We value your trust and never sell or rent your personal data.
However, we may share limited information in these cases:

  • With Trusted Partners: Payment processors, hosting providers, and analytics tools that help us operate securely.

  • Legal Requirements: When required to comply with legal obligations or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be securely transferred.


5. Data Security & Retention

Your privacy is safeguarded through:

  • SSL encryption during transactions and communications.

  • Secure servers for data storage and limited access by authorized personnel only.

  • Retention policies that ensure your data is stored only as long as necessary for business, legal, or compliance purposes.

All payment data is processed exclusively through PCI-DSS-compliant gateways (e.g., PayPal, Stripe).


6. Your Rights

Depending on your location, you have the right to:

  • Access and Update your personal information.

  • Request Deletion of your account or data (subject to legal exceptions).

  • Opt-Out of marketing emails or newsletters.

  • Control Cookies through your browser preferences.

To exercise these rights, please email us at info@mrcempractice.com.


7. Third-Party Links

Our website may include links to external or partner websites.
We are not responsible for the privacy, content, or security practices of third-party sites.
We recommend reviewing their privacy policies before providing personal data.


8. Order Placement

  • You must be at least 18 years old or have parental/guardian consent to purchase any course or service.

  • All enrollments are subject to availability. If a course becomes unavailable, we will notify you promptly and provide a refund or suitable alternative.


9. Payment Methods

We accept secure online payments through credit/debit cards, PayPal, and other authorized payment gateways.
By providing payment details, you confirm that the information is accurate and legally authorized for use.
All financial data is encrypted and processed securely by third-party gateways.


10. Pricing & Taxes

  • All prices are listed in U.S. Dollars (USD) unless otherwise noted.

  • MRCEM Practice reserves the right to update prices, but changes will not affect confirmed orders.

  • Taxes, duties, or fees applicable to your region will be displayed at checkout.


11. Order Confirmation

Once your payment is processed, you’ll receive an email confirmation containing your order details and course access instructions.
Please ensure your email address is accurate and active to receive important updates.


12. Refund Policy

We strive for complete customer satisfaction.
If you wish to request a refund:

  • Contact info@mrcempractice.com within 24 hours of purchase.

  • Include your name, email, order details, and reason for the refund.

Refunds are handled in accordance with our Refund Policy guidelines.


13. Security & Privacy

We implement advanced encryption technologies to secure your data during payments and browsing.
For complete details on how we collect, store, and protect data, refer to this Privacy Policy page.


14. Device & Access Policy

  • Each enrolled user is allowed access from only one device and one IP address.

  • Account activity is monitored for security.

  • Unauthorized access, sharing, or distribution will lead to immediate termination without refund.


15. User-Generated Content

Users may share feedback, comments, or testimonials responsibly. You agree not to post content that:

  • Is defamatory, offensive, discriminatory, or violates intellectual property rights.

  • Contains spam, malware, or misleading information.

Repeated violations may result in account suspension or permanent ban.


16. General Terms & Conditions

  • Accuracy Disclaimer: While we strive for accuracy, we cannot guarantee complete or error-free information.

  • Updates: MRCEM Practice reserves the right to update this policy at any time.

  • License: All course access is personal, non-transferable, and non-commercial.

  • Content Protection: Copying, sharing, or redistributing course content is strictly prohibited and may lead to legal action.


17. Limited Guarantee

MRCEM Practice provides educational resources and exam preparation support, but individual success depends on your own effort, commitment, and study habits.
We do not guarantee specific results or outcomes.


18. Intellectual Property Rights

All website content—including videos, materials, graphics, text, and software—is the exclusive property of MRCEM Practice and protected by international copyright laws.

Users are granted a limited license for personal educational use only.
Unauthorized reproduction or commercial use will result in account termination and possible legal consequences.

By submitting user-generated content, you grant MRCEM Practice a royalty-free, perpetual license to use it for marketing or educational purposes.


19. Limitation of Liability

MRCEM Practice and its affiliates are not liable for:

  • Direct, indirect, or consequential losses.

  • Data loss, profit loss, or website downtime.

  • Actions or omissions of third-party providers.

You agree to use the platform at your own discretion and responsibility.


20. Updates to This Policy

We may revise this Privacy Policy from time to time.
The latest version will always be published here with a revised Effective Date.
Continued use of our services indicates your acceptance of any updates.


21. Contact Information

For questions about this Privacy Policy, payments, or your data rights, please contact:

📧 Email: info@mrcempractice.com
🌐 Website: https://www.mrcempractice.com