At MRCEM EXAM, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or any of our services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information:
Name, email address, phone number, account login details, billing details, and any information you voluntarily provide while registering or using our Services. - Academic & Exam Information:
Details related to your MRCEM exam preparation such as your progress, quiz results, practice scores, and preferences. - Technical Information:
Device type, browser type, IP address, operating system, location (if enabled), and cookies or similar tracking technologies used to improve our Services. - Payment Information:
If you purchase paid services, payment details are processed through secure third-party payment gateways. We do not store your complete card details.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our Services.
- Personalize your learning and exam preparation experience.
- Communicate with you about updates, new features, promotions, or support.
- Process payments and manage subscriptions.
- Comply with legal obligations and enforce our Terms of Use.
3. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service Providers:
Trusted third-party vendors who help us operate the Services (hosting, analytics, payment processing, email delivery, etc.). - Legal Requirements:
We may disclose information if required by law, regulation, or legal process. - Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner under the same privacy commitments.
4. Cookies and Tracking
We use cookies, analytics tools, and similar technologies to:
- Recognize you when you return to our site.
- Improve functionality and performance.
- Understand user behavior and preferences.
You can disable cookies in your browser settings, but some features of our Services may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Correct or update inaccurate data.
- Request deletion of your data.
- Withdraw consent for certain processing activities.
- Opt out of marketing communications.
To exercise your rights, contact us using the details below.
8. Third-Party Links
Our Services may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies separately.
9. Children’s Privacy
Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Services means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled,