Terms and Conditions
Last updated: March 23, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website (https://mrcempractice.com/) and any online courses, study materials, practice questions, or related services (collectively, the “Services”) provided by MRCEM Practice (“we”, “us”, or “our”). By accessing or using the Website or Services, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy (collectively, the “Agreement”). If you do not agree, you must not access or use the Website or Services.
- Definitions
“Account” means the personal online account you create to access the Services.
“Content” means all materials provided through the Services, including text, videos, questions, explanations, graphics, and other educational resources.
“User”, “you”, or “your” refers to any individual accessing or using the Website or Services.
“We”, “us”, or “our” refers to MRCEM Practice, the operator of the Website.
- Eligibility and User Obligations
To use the Services, you must be at least 18 years of age or have obtained valid parental or guardian consent if under 18. You represent that all information you provide (including during registration or payment) is accurate, current, and complete. You are responsible for maintaining the confidentiality of your Account credentials and for all activities occurring under your Account. Notify us immediately of any unauthorized use or security breach.
You agree to use the Services only for lawful purposes and in compliance with all applicable laws. You must not:
Upload, post, or transmit any unlawful, defamatory, infringing, harassing, abusive, discriminatory, obscene, or otherwise objectionable material;
Attempt to interfere with the Website’s operation (e.g., via viruses, hacking, scraping, or automated tools without permission);
Impersonate any person or entity;
Use the Services for commercial purposes without our express written consent;
Copy, reproduce, distribute, modify, or create derivative works from any Content without our prior written approval.
We reserve the right, at our sole discretion, to suspend or terminate your access without notice for any violation of these Terms.
- Services Description
The Services provide online resources, including practice questions, study materials, and guidance materials designed to support preparation for the Membership of the Royal College of Emergency Medicine (MRCEM) examinations administered by the Royal College of Emergency Medicine (RCEM). These are supplementary educational tools only and are not official RCEM materials, nor do they guarantee exam success or specific outcomes. - Enrollment, Payment, and Access
To access paid Services, you must create an Account and complete the enrollment and payment process. Payments are processed through secure third-party gateways and are non-refundable except as expressly stated in our Refund Policy (contact support for details). Prices are displayed in GBP and may include applicable taxes. We reserve the right to modify prices, but changes do not affect confirmed orders.
Upon successful payment, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for your personal, non-commercial exam preparation during the subscription or access period specified for the course. Access may be time-limited based on the purchased package. - Course Updates and Modifications
We may update, revise, or discontinue Content or courses to reflect current best practices or exam developments. You will receive access to updates during your active enrollment period where applicable. Significant changes will be notified via email or your Account. - Intellectual Property
All Content on the Website is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, publicly display, or exploit any Content for any purpose without our prior written consent.
If you submit feedback, comments, or other user-generated content, you grant us a perpetual, royalty-free, worldwide license to use, modify, and incorporate it into the Services without compensation. - User Conduct and Content Guidelines
You are solely responsible for any content you post or submit. Prohibited content includes (but is not limited to) material that is defamatory, discriminatory, infringing, harmful, or violates privacy rights. We may remove any content at our discretion and terminate access for repeated violations. - Third-Party Links
The Website may contain links to external sites for convenience only. We do not endorse or control such sites and disclaim responsibility for their content or practices. Access them at your own risk. - Disclaimers and Limitation of Liability
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including accuracy, completeness, merchantability, fitness for purpose, or non-infringement. We do not guarantee exam success, specific results, or uninterrupted access.
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages (including loss of profits, data, or goodwill) arising from your use of the Services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the relevant Service in the preceding 12 months. - Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Services, or violation of any law. - Termination
We may suspend or terminate your access at any time for breach of these Terms or for any other reason, with or without notice. Upon termination, your license to use the Content ends, and you must cease all use. No refunds will be issued unless required by law. - Changes to Terms
We may update these Terms from time to time. Changes will be posted on the Website, and continued use constitutes acceptance. Material changes will be notified where appropriate. - Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes shall first be attempted to be resolved informally via our support team. If unresolved, disputes (excluding injunctive relief) shall be referred to binding arbitration in accordance with the rules of [specify body, e.g., the Chartered Institute of Arbitrators], or to the exclusive jurisdiction of the courts of England and Wales. - Force Majeure
We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, acts of war, or technical failures. - Contact
For questions, feedback, or support, please contact us at info@mrcempractice.com.
By using https://mrcempractice.com/, you acknowledge acceptance of these Terms.